It has been quite some time since Shark Ninja have added to their line of vacuum cleaners. Therefore, the users were hoping that when they did decide to launch a new product, it would be nothing short of brilliant.
The Shark Rocket HV382 is an attempt by the company to remain relevant in a market which is very competitive. It is common knowledge that they have been trying to fend off competition from companies like Dyson.
Shark is deeming this model as their most advanced vacuum thus far. They have also stated that this model includes DuoClean technology. We shall look at what this feature means later on in the review. You can argue that Shark has always centered their products around mobility and being lightweight. This instance is no different. As a result, Shark Ninja is advertising this model as an Ultra-Light Corded Bagless vacuum.
We will examine whether Shark Rocket HV382 lives up to the billing and hype that surrounds it. We will also determine whether it is effective at Hard Floor Cleaning and on other materials such as wood or carpet.
If you are looking for other models, check our review about the best shark vacuum .
Shark Rocket Complete HV382 Design And Features
Here are some of the main features of the product. Shark Ninja is advertising some of these features while others are quite clearly pleasant surprises.
- Quite light
- Can be detached and transformed into a handheld
- Dust canister instead of a bag
- Dedicated motorized pet component
- Flexible to allow for multipurpose cleaning
- Specialized filter
- A wire which measures over nine meters in length
- Attached wheels for ease of movement
- LED lights for illuminating dark areas
- Duo Clean Technology
- Extended warranty
- Available in Gray/Orange
You will notice at first glance that the Shark Rocket DuoClean HV382 is quite a sleek and handsome piece of hardware. Shark Ninja has shaped the vacuum primarily like a stick with the suction port protruding out at the end. This makes sure that it covers the maximum area while vacuuming and also remains lightweight.
You can use the vacuum as a handheld device or as an upright suction machine. This points towards the flexibility incorporated in terms of the design of this model. The different attachments allow you to get to those hard to reach places and operate on differently shaped surfaces.
Shark Rocket Complete HV382 Design Specifics
Let us now go into more of the specifics of the design itself. The handle is quite thin and compact which means it is easy to grip. It also is light which makes it quite easy to move around and carry.
The canister which contains the dirt is located towards the end of the vacuum. There is a tiny door where you can open it from to empty out its contents. The size of the canister itself is rather small. Therefore you may have to release the dirty after each cleaning session. The location of the cartridge also means that you will have to empty it by lifting the entire machine above the dust bin.
The vacuum is not cordless, and so, it has a long wire that powers it. This can be either a good or bad feature depending on your preference and requirement. You would ideally want a vacuum with constant power if you are going on a long cleaning spree and the cord fulfills that demand.
On the other hand, if you prefer mobility, you will want a cordless vacuum. Therefore, it is safe to say that Shark has designed this vacuum keeping in mind the requirements of the gleeful cleaner.
The fact that the vacuum has a power on and power off button further proves this fact. Clicking it once will enable the suction and pressing it again will turn it off. This is a little different from specific other lightweight models which have a trigger button which needs to be continuously pushed.
Pros & Cons
The following is an extensive but not exhaustive list of pros of cons. We have gathered them through our testing as well as compiling a list of reviews by other owners. We then selected the most commonly reported benefits and shortfalls of the products.
- Effective Suction
- Able to be used on a variety of surfaces.
- Can be used in multiple forms
- Flexible Design
- Relatively quiet performance
- Noticeably lengthy wire
- Cleanable Filters
- Additional tools and attachments included.
- Slightly bulky in terms of size for a handheld vacuum
- Constricted dust container and so, it has to be cleaned after every session
- Can be used in an upright position, but will not stand in that manner
- Noticeable lack of a HEPA filter
The owners of this device have repeatedly praised the suction power of this unit similar to that of the Shark Rotator Pro Lift-Away vacuum. This was a noticeable trend when we were scouring through amateur user reviews. We can confirm that this appraisal is purely on merit. We have noticed that it can pull up dust and debris of almost any size, shape and texture. Moreover, it is effective equally on virtually all types of surfaces. Dare we say it, it might even be more potent than some of the larger units currently being produced by Shark’s competitors.
We also found the maintenance to be relatively easy, not to mention quite cheap. You can easily wash the vacuum's filters without worrying for any potential damage and this makes maintenance easier. Furthermore, the electric rollers that are part of the package also make cleaning the filters an easier task.
SharkNinja have designed the Shark Rocket HV382 in such a manner that its maneuverability is unparalleled. The swivel steering will enable you to alter the way the nozzle is facing with a simple flick of the wrist. You can even lay the vacuum flat on its back in order to reach under narrow crevices and low lying furniture.
However, not all is perfect with the Shark Rocket HV382. We found the lack of stability to be somewhat problematic. What we mean to say is, the stick vacuum refuses to stay upright on its own unless we lean it against some surface. You might not find this deficiency shocking, but it is certainly not ideal, considering how the Shark designed the HV382. SharkNinja have tried to circumvent this issue via other features, to their credit. But it remains to be seen whether their efforts have been successful in this aspect.
Another very prominent beef that users and ourselves have with the Shark Rocket HV382 is that it is somewhat on the heavier side. This may vary from user to user. Our staff proved this fact as some of them found it to be quiet light while quite a few others found it to be bulky and heavy. Therefore, it could have been a little less fat especially as the stick vacuum is advertised as lightweight and above all, a handheld model.
You may be glad to know that the Shark Rocket HV382 prides itself on being a pet owner’s friend. This means that it is very efficient at cleaning up your pet’s hair. However, certain people have complained that it does get clogged in the brush roll occasionally. This could be due to the state of the brush rolls or more likely; the reason could be the extended length of the hair.
Regardless, the Shark Rocket comes equipped with a solution. Shark Ninja have made a nifty little hair removal tool that they have placed under the brush roll panel. This, in essence, is value addition and is something to be appreciated.
The Shark Rocket HV382 comes equipped with two suction choices. A trigger allows you to choose either mode at will while you are cleaning. The first mode perhaps gives out less suction and so, is used on delicate or intricate surfaces.
It is primarily for use on plain floor where dirt and debris can be sucked off easily. We shall describe this mode as the power efficient mode on the HV382.
The second mode gives out more power and turns on the brush roll which is located at the bottom of the stick vacuum. This allows the vacuum to perform deeper cleaning. This, in essence, is the Duo Clean technology that we were mentioning earlier on in the review. It will enable the vacuum to deliver its signature Triple Particle Cleaning. We feel that this is just a fancier way of describing stronger cleaning through two brushes performing concurrently.
The cord might act as an annoying obstacle for some. However, you will never run out of power, unlike the handheld vacuums. Furthermore, the wire itself is quite long. Therefore, it should not impede your movement. The thirty-foot range of the cable means that you can easily clean a sizeable room or even multiple spaces without needing to unplug and re-plug the device repeatedly.
The manufacturers have also tried to decrease the annoyance of the wire by giving multiple ways to coil or store the cord. You can store the cable after detaching the hand held part and then latching it at the bottom of the extension tube area which is located beside the floor nozzle. Alternatively, you can retract the wire back towards the wall dock.
However, you may have issues fixing certain attachments onto the Shark Rocket if you do choose to retract the wire into the wall dock. This because if you intend on setting the cord with the Shark Rocket back in the designated dock, you will have to use the extension tube.
On the bright side, the attachments themselves are quite handy when you know how to use them. First of all, you will have to attach the extension tube. This will allow you to then latch on different attachments such as the pet upholstery tool, Car Detail Set (HV302), floor nozzle and crevice tool. This is similar to the Shark Rotator Pro Lift-Away vacuum which also came with a vast array of different nifty tools.
Obviously, the filter and the dust container feature heavily when we are trying to evaluate the usability of a vacuum. We have already highlighted the fact that the filters can be cleaned with water and so, this is a significant plus point. We have also mentioned the fact that the dust canister will be emptied via a door located almost at the bottom.
The door swings open relatively easily with the click of a button. Be sure to position the vacuum carefully so that the canister’s contents don’t come spilling out on you. The size of the Shark Rocket HV382 can potentially make the emptying of the container a little difficult, but it is most certainly not a deal breaker by any means.
We can go on and on about the features, design and power of the vacuum. But how does it actually perform? Does it do what we ask it to? We shed light on the same through simple performance tests.
The Shark Rocket HV382 lived up to its hype in test on bare floors. Initially, we were expressing concern that the roller at the front may result in the spread of some debris. It was indeed a pleasant surprise to find out that we were wrong. In fact, it aided with comfortable movement of the vacuum and made quick work of any annoying debris that may have gotten stuck otherwise.
The performance of the vacuum on carpet was also admirable. It was easily sucking up debris although to be fair, they were lying on the top surface of the carpet. That is to say, they had not been pressed in deep. A positive observation is that the spout in the front is positioned in a manner that it does not push sizeable debris onwards along with the vacuum itself.
However, we did notice that the spout was gently pulling the entire vacuum forwards due to the suction.
On the face of things, that does not appear to be a problem when you are moving forwards. Regardless, it did take a bit of extra effort to pull the vacuum back.
We also have to point out that the HV382’s front spout was not optimally effective for larger debris such as cereal. Our observation suggests that the spout’s opening may be a little narrow as the suction power seemed quite adequate.
We used the relevant attachment to increase the spout covered area and it quickly took care of the cereal/large debris issue as well.
Human hair is often problematic for any type of vacuum if it is tangling to the texture of the surface it is on. This also proved to be the case with the Shark Rocket HV382 as it was able to suck up around half of the hair while the remaining got stuck to the front brush. We were able to clean the brush with relative ease, but it was still painstaking work as we were lifting the vacuum laterally to clean it.
However, do not let this be the deciding factor when you are considering the HV382 for purchase. This is because most handheld vacuums struggle to perform when it comes to human hair.
We also spread around metallic objects such as nuts and bolts to see how the vacuum performed. We did not do this to test the suction of the vacuum with regards to metallic objects. Rather, we did it to check the durability of the rollers and whether a hard metallic object would damage the brushes.
We are pleased to state that the unit was able to withstand the metallic debris although it did somewhat struggle to suck it up.
Maintenance and Support
The biggest ease in the maintenance aspect of the vacuum has already been highlighted multiple times in this review. SharkNinja have created washable filters and so, all three of the DuoClean filters can perform admirably without the need for replacement.
Rocket’s support is primarily web and telephone-based. Therefore, they do not have physical customer care centers for facilitating warranty claims and the repair of damaged units.
This is somewhat cumbersome, but the manufacturer does try to make up for it by offering a five year warranty as opposed to the market standard two year warranty.
Additionally, their page also has a dedicated section for ordering spare parts for repairs and maintenance. To this effect, we would recommend periodic maintenance of the vacuum and regular cleaning of the filters to avoid unnecessary hitches. This is because the Shark Rocket HV382 is a solid model which should perform well over a decent period of time if kept properly.
The Shark Rocket is a viable and efficient alternative to quite a few competitor’s products available in the market. The variety of attachments available with the unit makes purchase of this model a very attractive proposition. It is also quite straightforward to put together the vacuum when you buy it.
There are a few drawbacks such as the bulkiness, storing of the wire, lack of HEPA filters and its failure to stay upright. However, Shark Ninja have clearly created a product whose pros outweigh the cons. Therefore, none of the flaws are deal breakers and so, it is an investment worth making.